Privacy Policy

1. Information we collect

We collect information in three ways: information you provide directly, information collected automatically, and information from third-party services.

Information you provide

• Email address and name when you subscribe to our newsletter
• Contact form submissions including name, email, subject, and message
• Optional profile details if you create an account in the future
• Communications you send to our editorial team or support address

Information collected automatically

• IP address, browser type, device information, operating system
• Pages visited, time spent on pages, referring website, search terms
• Cookies and similar tracking technologies (see our Cookie Policy)

Information from third parties

We may receive limited analytics data from third-party services such as analytics providers, advertising partners (only if explicitly enabled), and social media platforms when you interact with our content there.

2. How we use your information

We use the information we collect to:

• Operate and improve our publication and services
• Send the newsletter you subscribed to
• Respond to your inquiries and provide customer support
• Personalise content and recommendations
• Detect, prevent, and address technical issues, fraud, or abuse
• Comply with legal obligations
• Analyse aggregated traffic patterns to inform editorial decisions

3. Legal basis for processing (EEA/UK residents)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your personal information are:

• Consent: for newsletter subscriptions and non-essential cookies
• Legitimate interests: for analytics, site security, and editorial improvement
• Contractual necessity: for providing services you requested
• Legal obligation: for compliance with applicable laws

4. Sharing your information

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers: email service providers, hosting providers, analytics providers, and similar vendors who process information on our behalf under contractual confidentiality obligations
• Legal requirements: when required by law, court order, or government regulation, or to protect our rights, property, or safety
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case we will provide notice
• With your consent: when you have explicitly authorised us to share information

5. Cookies and tracking technologies

We use cookies, web beacons, and similar technologies to operate the site, remember preferences, and analyse traffic. You can control cookies through your browser settings. See our Cookie Policy for full details.

6. Data retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Newsletter subscribers are retained until unsubscription. Contact form data is retained for up to 24 months unless an ongoing matter requires longer. Analytics data is retained in aggregated form indefinitely.

7. Data security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. These include encryption in transit, access controls, regular security reviews, and limiting access to authorised personnel only. No system is perfectly secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information
• Object to or restrict processing
• Receive your data in a portable format
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at hello@insightdirectory.com. We will respond within 30 days.

9. California residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, the right to opt out of any sale (we do not sell information), and the right not to receive discriminatory treatment for exercising these rights.

10. International transfers

Insight Directory LLC is based in the United States. Information we collect may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We rely on Standard Contractual Clauses and other lawful transfer mechanisms where applicable.

11. Children's privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via the website or by email where appropriate. The Last Updated date at the top reflects the most recent revision.

13. Contact us

For any privacy-related questions or to exercise your rights, contact:

Insight Directory LLC
10801 Corkscrew Rd #362, Estero, FL 33928, US
Phone: +1 239-319-2780
Email: hello@insightdirectory.com